Privacy Policy
Last updated: November 29, 2025
This Privacy Policy explains how LeCryptio (“we”, “us”, “our”) collects, uses and protects information when you use our website, dashboard, API and related services (collectively, the “Service”).
1. Information we collect
1.1. Account information
When you create an account, we may collect your name, email address, password hash and basic profile details required to operate the Service.
1.2. Merchant & store data
When you create stores and use LeCryptio as a merchant, we store configuration data such as store name, slug, currencies, networks, webhook URLs, API tokens, branding settings and other technical options.
1.3. Transaction data
We process and store invoice data and payment events, including:
- Invoice identifiers, status and timestamps
- Declared amount, currency and network (e.g. USDT TRC-20 / ERC-20)
- Blockchain destination addresses controlled by LeCryptio
- Metadata provided by the merchant (e.g. order references, customer IDs)
For personal wallets and internal balances, we store balance changes, top-ups and internal payments performed inside the platform.
1.4. Technical and usage data
We may automatically collect technical data when you use the Service, such as IP address, browser type, operating system, device information, access logs, request headers and basic analytics data about how the Service is used.
1.5. Communication
If you contact us (e.g. via email or support channels), we may keep records of your communication to respond to requests and improve our Service.
2. How we use your information
We use the collected information for the following purposes:
- To create and manage user accounts and stores
- To generate, process and track invoices and payments
- To operate personal wallets and internal merchant balances
- To provide API access, webhooks and related developer tools
- To monitor system performance, security and abuse
- To comply with applicable legal, regulatory and anti-abuse requirements
- To communicate about updates, incidents and important changes to the Service
3. Cookies and similar technologies
We may use cookies and similar technologies to keep you signed in, remember preferences and understand basic usage of the dashboard. You can configure your browser to block or delete cookies, but some parts of the Service may not function properly.
4. How we share information
We do not sell or rent your personal data. We may share limited information:
- With infrastructure and service providers (e.g. hosting, monitoring, email) strictly as needed to operate the Service.
- When required by law, regulation, court order or competent authority.
- To investigate or prevent fraud, abuse or security incidents.
5. Data storage and security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss or misuse. However, no system is completely secure, and we cannot guarantee absolute security of information.
Transaction and log data may be retained for a reasonable period of time for accounting, security, anti-abuse and regulatory purposes.
6. Your rights and choices
Depending on your jurisdiction, you may have rights to access, update or delete certain personal information we hold about you.
You can update key account details from the dashboard. For other privacy-related requests, please contact us using the email listed in the “Contact” section below. We may need to verify your identity before processing the request.
7. Children’s privacy
The Service is not intended for use by individuals under the age of 18. If you believe that a minor has provided us with personal information, please contact us so we can remove it.
8. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Continued use of the Service after changes means you accept the updated Policy.
9. Contact
If you have any questions about this Privacy Policy, please contact us at:
Email: support@lecryptio.com